Help & Support

Manage your Accountarrow_drop_up

Who can view all the Account details?

Only the SuperAdmin has access to all the Account details.

How do I change the name on my account?

Go to: Account Menu > Page Settings > Company/Organization name. When you are done, scroll down and click “Save changes”.

How do I update my email address?

Go to: Account Menu > User Settings > Email address. When you are done, click “Save changes”.

How do I change my password?

Go to: Account Menu > User Settings > Security. When you are done, click “Submit”.

I lost my password, how can I retrieve it again?

On your login page, click “Forgot password?” which will help you retrieve it in the next step.

How do I change my account logotype and/or background image?

Go to: Account Menu > Page Settings > Brand page images. When you are done, click “Save changes”.

How do I change my profile image?

Go to: Account Menu > User Settings > User images. When you are done, click “Save changes”.

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Email support@brandox.com and we'll be glad to help you out.

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